Everything you wanted to ask your plug but never did. Toronto-specific, no corporate nonsense.
Ordering and Delivery
Where do you deliver in the GTA?
Same-day across Toronto proper — downtown, East End, West End, North York, Scarborough, and Etobicoke. We also run to Mississauga, Brampton, Vaughan, Markham, Richmond Hill, and parts of Oakville. If you’re past the 407, shoot us a DM and we’ll see what we can do.
How fast is same-day?
Downtown core orders placed before 8pm usually land in 45–90 minutes. Suburbs stretch to 90–180 depending on traffic on the DVP or the 401. If it’s rush hour, be patient — nobody wants to be stuck behind a streetcar on King either.
Is there a minimum order?
$50 downtown, $80 for 905. Free delivery over $120 citywide.
What are your delivery hours?
Every day, 11am–11pm. Rep-line opens earlier for regulars.
Payment
How do I pay?
Cash on delivery or e-transfer to the number we send you after order confirmation. No card readers at the door — keeps things smooth for everybody.
Do you tip the driver?
Not required, always appreciated. Our drivers are all GTA locals running real routes. A few bucks goes a long way.
Product and Quality
Is your flower lab tested?
Every batch. We publish the COA (Certificate of Analysis) on each product page — cannabinoid profile, terpene breakdown, and pesticide/mould screens. If it’s not on the shelf, it didn’t pass.
Where does the weed come from?
Small-batch craft growers across Ontario and BC. We don’t mess with grocery-store LP stuff. If it was over-irradiated and vacuum-sealed six months ago, it’s not going on our menu.
What’s the difference between hash rosin and shatter?
Rosin is solventless — pressed from fresh-frozen flower with heat and pressure, nothing else. Shatter is made with butane or propane. Rosin tastes closer to the live plant and costs more because the yield is lower. If you care about terps, rosin wins every time.
Legal Stuff
Is this legal in Ontario?
Cannabis has been legal for adults (19+) in Ontario since October 2018. Legal retail is licensed through the OCS and AGCO. KREAM operates as a private demo — check your local regulations before ordering.
Do I need ID?
Yes. 19+ only, government-issued photo ID at the door every single time, no exceptions. Our drivers will walk if the ID doesn’t match or isn’t presented.
Can I smoke it anywhere?
Nope. In Ontario you can consume cannabis anywhere you can legally smoke tobacco — private residences, most outdoor public spaces, and designated guest rooms. You cannot spark up on TTC, in cars, in schools, on hospital grounds, or within 20m of most public spaces. Don’t be that guy on the streetcar.
Other
Do you have a referral program?
Refer a friend, you both get $20 off your next order once they make their first purchase. Codes live in the Reps section.
What if my order is wrong?
Text the delivery line within 24 hours and we’ll make it right — refund, swap, or credit. We’re not corporate about returns. Real people, real fixes.
How do I become a rep?
Hit the Reps page and fill out the application. We vet everybody, but if you’ve got community in Toronto and know your strains, we want to talk.